Please note: ALL ITEMS ARE PRE-ORDER ITEMS. IN OTHER WORDS THEY ARE CUSTOMIZED ONLY ( About 30 days is needed to ship all items)
Pre-order item(s) have their “Shipping Starts” date in the item description, it is the date they become available to start shipping out.
Processing time will start on that date provided and will be 1-3 business days for express orders and 3-7 business days for standard orders.
ITEM NOT DELIVERED?
If you have not yet received your order within the estimated delivery time, please allow an extra 2-3 days because packages may be delayed.
CUSTOM ORDERS ( Please Read Carefully)
PLEASE INCLUDE AS MUCH INFORMATION AS POSSIBLE and Follow instructions for measurements
- BUDGET – Custom order prices will depend on the style, fabric etc
- QUANTITY
- TYPE OF OUTFIT/EVENT
- DATE NEEDED
- PREFERRED FABRICS ETC
RETURN POLICY
RETURN INSTRUCTIONS: To start a return, visit the return portal
RETURNS: Our policy lasts 30 days after delivery date, If 30 days have gone by since your purchase, unfortunately we can’t approve a return request.
Items must also be received back at the return address within 30 days of delivery date to receive a store credit. After 30 days, there will not be refunds
FOR RETURNS: Pack your item(s) securely and return in original condition (including return postcard, packaging, and accessories).
PLEASE READ: All items must be unworn, unaltered and unwashed. YOU ARE RESPONSIBLE FOR RETURN FEES.
REFUNDS: We unfortunately do not offer refunds.
Orders can only be returned for a store credit.
EXCHANGES & STORE CREDIT
We unfortunately do not offer exchanges
We will issue you ChicWearByIN-STYLE store credit once we’ve received your return
Please allow 3-5 business days to process your return. Your E-gift card covers the purchase price and tax if applicable.
If it has been 7 business days and you haven’t received your store credit, please with your order number, return request ID and return tracking number.
SHIPPING: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable, shipping costs will only be refunded if there is an error with the order.
GIFT-CARDS AND CLEARANCE ITEMS
We do not accept returns on gift-cards and clearance items (final sale), they will be sent back to you, or you’ll be charged a 50% restocking fee.
CANCELLATION
We unfortunately cannot guarantee cancellation if the order has started processing. To make sure you receive your order in time, we will start processing the orders as soon as we receive it , this means once your order has been placed you may not be able to cancel it.
EDITING AN ORDER
Please make sure your shipping address is complete and correct before you check out, we may not be able to edit the order before it ships out.
We may not be able to make changes to your order after it is confirmed. Please make sure to add the correct items in the correct sizes plus any coupon codes you may have before placing your order
PRICE ADJUSTMENTS: Our prices change in response to demand, fashion trends, inventory, and promotions, so unfortunately we will not refund or credit the difference between your purchase price and the current price available.